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ParcelPanel vs Aftership

Looking for the best tracking solution for your business? Enjoy a deep-dive comparison of ParcelPanel vs Aftership.

Overview
Both Aftership Tracking and ParcelPanel specialize in helping retailers and brands with shipment tracking and upselling. They pull real-time tracking information updates from over 1,000 carriers worldwide to enable businesses to provide transparency and deliver a remarkable post-purchase experience to build trust and loyalty while relieving pressure on the customer service team. Although Aftership's post-purchase solution is more comprehensive, you may find the plans too restrictive. In contrast, ParcelPanel provides a more flexible and affordable solution for Shopify & WooCommerce merchants, especially those who run a dropshipping business or fulfill orders by themselves. Moreover, Aftership's integrations with third-party e-commerce platforms or apps are mostly via Webhook or API, whereas ParcelPanel's integrations boast out-of-the-box usability. In this regard, Aftership is more suitable for entreprises with technical strengths, while ParcelPanel caters to businesses aiming for cost reduction.
What is ParcelPanel?

What is ParcelPanel?

ParcelPanel was initially a dedicated order tracking app for Shopify merchants. Thanks to accurate real-time parcel tracking capability, a vast network of 1,100+ carriers, comprehensive functionality, competitive pricing and top-notched customer service, ParcelPanel has become Shopify merchants' favorite order tracking app. ParcelPanel is now readily available for WooCommerce businesses, too. ParcelPanel automatically helps you grow profit by turning your branded tracking page and shipping notification emails into sales & marketing machines. ParcelPanel is an optimal choice for businesses all over the world to effectively reduce WISMO inquiries, improve the post-purchase experience and foster customer loyalty.

What is Aftership?

Aftership has developed an all-inclusive post-purchase software that allows businesses to monitor shipments, ensure shipment visibility, and proactively update customers on their package status and delivery time to improve the customer experience. Aftership was founded in 2012, and its post-purchase solutions cover multi-carrier tracking, returns, buyer protection, estimated date of delivery, and carbon footprint reports. Notably, its order tracking service accounts for the largest share of its revenue. Nevertheless, Aftership's order tracking is not the best choice for any e-commerce business.

What is Aftership?

Discover how ParcelPanel compares with Aftership

Here's a complete comparison between ParcelPanel and Aftership.

ParcelPanel
ParcelPanel
Aftership
Aftership
General
Standardized Order Statuses
description
8
8
Carrier Integrations
1,180+
1,126
Carrier Auto-Detection
check-circle
check-circle
Automatic Tracking Information Sync
description
check-circle
minus
CSV Import
description
check-circle
check-circle
CSV Export
description
check-circle
check-circle
Dropshipping Mode
description
check-circle
minus
Custom Order Status
description
check-circle
minus
API & Webhook Access
description
check-circle
check-circle
Branded Tracking Page
Order Lookup Widget
check-circle
check-circle
Customization
Supports CSS & HTML, with code examples available
Limited
Themes
2
6
Product Recommendations
AI-powered (essential plan), product collection (essential plan)
AI-powered (premium feature), product collection (pro feature), manual selection (pro feature)
Estimated Delivery Date
description
Flexible timeframe setting, advanced settings based on destinations, automatic correction with tracking information from carriers (Essential feature)
AI predictive (premium feature)
Shipping Information Translation
Powered by Google Translate
Powered by Microsoft
Tracking Page Languages
34
20+
Tracking Detail Replacement
description
check-circle
minus
SEO Title & Description
description
check-circle
check-circle
Tracking Page URL Changes
description
check-circle
minus
Tracking Page Variations
description
minus
Pro feature
Redirect from Shopify Order Status Page
description
check-circle
minus
Shipping Notifications
Notification Types
Email
Email, SMS (additional charges will apply), Facebook Messenger notifications
Delivery Status Triggers
Info received, in transit, out for delivery, delivered, exception, failed attempt
Info received, in transit, out for delivery, available for pickup, delivered, exception, failed attempt
Pre-Built Email Templates
check-circle
check-circle
Email Template Languages
English + full translation available in other published languages + automatic adaptation depending on the country (optional)
English
Editor Type
Visual editor
Visual editor
Email Sender
Customizable
Fixed
Third-Party Integrations
E-Commerce Platform Integration
description
check-circle
check-circle
Shopify Flow Integration
check-circle
check-circle
Website Builder Integration
PageFly, Gempages, EComposer, Flits
PageFly
Email Marketing App Integration
Klaviyo, Omnisend, OrderlyEmails, UpOrder, Shopify Email, SMSBump
Klaviyo (via Webhook), Omnisend (via Webhook)
Review App Integration
Loox, Yotpo, Judge.me, Trustoo, Stamped, Ryviu, Areviews
Loox (via Webhook), Judge.me (via API), Stamped (via Webhook)
Live Chat App Integration
Zendesk, Intercom, Gorgias, Willdesk
Gorgias (via API)
Loyalty App Integration
Growave
minus
Translation App Integration
ETranslate, Weglot
minus
Dropshipping App Integration
DSers, Dropshipman
minus
Analytics
Shipment Report
check-circle
check-circle
Notification Report
check-circle
check-circle
Order Lookup Report
check-circle
check-circle
Product Recommendation Performance Report
check-circle
check-circle
On-Time Shipments Report
minus
Premium feature
Transit Time Report
check-circle
Premium feature
Coupon Usage Report
check-circle
minus
Customer Support
Remove the "Powered by" Message
Just contact ParcelPanel support
Premium feature
Help Center
check-circle
check-circle
24/7 Live Chat Support
check-circle
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Free Expert Service
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minus

Trusted by 50,000+ DTC brands

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All-In-One Tracking
Real-time sync & tracking to save your time about focusing on other important things.
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Shipping notification
Engage customers through proactive & timely notifications.
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Branded tracking page
3.7X lookups per order, bring customers back to your store to make more sales.
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Smart analytics
Get powerful insights into your shipping & upsell performance.
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Boost additional sales
Engage customers to repurchase through personalized or AI-powered product recommendations.
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Seamless integrations
Take the guess work out of integrations and pass the savings on to you.

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ParcelPanel

The leading post-purchase solution for DTC eCommerce brands.

G2G2
5.0
Shopify
TrustpilotTrustpilot
4.9
Shopify
ShopifyShopify
5.0
Shopify
WooCommerceWooCommerce
5.0
Shopify
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