Order Tracking solution for DTC brands

Save time and money with Order Tracking

Deliver engaging brand order tracking experiences to reduce WISMO tickets, foster customer loyalty, and drive sales.

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Trusted by 50,000+ DTC brands
Ka'Chava
Joseph Joseph
The Period Company
ATOLEA
XTool
Depology

The order tracking solution for DTC brands

No more WISMO

Empower your customers with a branded tracking page & proactive shipping notifications to peace your mind to focus on more important matters.
75%
reduction in WISMO tickets

Foster customer loyalty

We know what you and your customers want - EDD, localization, branding, progress bar, map coordinates, custom shipment status, product recommendation, and more - all to turn customers into advocates.
2.5X
increase in customer loyalty

More traffic, more revenue

An order is typically lookup 4 - 8 times from order to delivery. Keep this huge traffic within your store instead of third-party websites and effortlessly boost your sales through smart marketing channels.
30%
increase in repeat sales
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Popular features

Real-time sync & tracking

ParcelPanel empowers your brand from the moment it's installed. Auto-sync & track orders in real-time from your store to free up your hands. With an intuitive dashboard, you can easily check and manage your orders.

Branded & multilingual tracking page

Bring customers and traffic back to your website, rather than third parties. Customers can easily self-track orders there instead of asking for support. Abundant custom elements to match your brand and intelligent multilingual features to delight international customers

Automatic shipping notifications

Engage your customers continuously through proactive shipping notifications, keeping them informed at all times. Send shipping exceptions to your support team to address issues before customer complaints, enhancing customer satisfaction.

Smart marketing channels

Intelligently guide conversions throughout numerous touchpoints on tracking pages and shipping notifications, significantly boosting repeat revenue without compromising the customer experience.

Powerful analytics

"Data-driven decisions", get insightful analytics into your shipments, transit time, tracking page, and shipping notifications to optimize your shipping and post-purchase efforts.

Dropshipping mode

We value your brand just as much as you do. Easily hide all Chinese origin with a single click, providing your customers with a seamless, all-around brand shopping experience.

Built for your entire stack

1,273 carrier integrations

ParcelPanel integrates with 1,273 popular carriers worldwide, including USPS, YunExpress, UPS, DHL, FedEx, and we are continually adding more, committed to providing the most professional and precise tracking experience.
Learn more

50+ app integrations

"One size does not fit all", ParcelPanel integrates with other top-tier platforms & apps to meet your personalized needs and unleash the power of automation.
Learn more
Built for your entire stack
Built for your peace of mind

Built for your peace of mind

Out of the box

"Simplicity equals respect", ParcelPanel empowers your brand in just a few minutes, with no need for coding or complex operations

24/7 support

ParcelPanel offers world-class customer service. Whether it's product usage, onboarding, or migration, if you have any questions, we're here to assist you anytime, anywhere.
Contact us

Enterprise-grade security and compliance

ISO 27001 certification

ISO 27001 certification

The most rigorous standards for information security and privacy around the world.
GDPR compliance

GDPR compliance

We strictly comply with GDPR to protect data and privacy in Europe.
99.99% uptime

99.99% uptime

ParcelPanel boasts a 99.99% uptime to ensure the delivery of stable and reliable services.
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We were all impressed by ParcelPanel's ease of use, order tracking accuracy, and responsive customer support.
— Mahesh Tabiyad
Head of Operations
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“Join the 50,000+ fast-growing DTC brands”

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