Post-purchase solution for DTC brands

Empower post-purchase for
Less WISMO

After-sales is no longer just an afterthought. CWILL Post-Purchase (formerly ParcelPanel) post-purchase solution reduces your after-sales costs while keeping your customers satisfied and driving revenue conversion.

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Trusted by 16,000+ Shopify & DTC brands

The post-purchase solution for DTC brands

5.0

Ratings from all clients

Our order tracking, returns & exchanges, and shipping protection agency - our products are robust but not overwhelming; choose the product that suits your current business to grow your brand.

Order Tracking

Order Tracking value points for our customers

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Deliver engaging brand order tracking experiences to reduce WISMO tickets, foster customer loyalty, and drive sales.

Popular features

Real-time sync & tracking

Branded & multilingual tracking page

Automatic shipping notifications

Smart marketing channels

Powerful analytics

Dropshipping mode

Seamless integrations

Available for

Returns & Exchanges

Returns & Exchanges value points for our customers

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Deliver hassle-free return and enticing exchanges experience to minimize losses, reduce friction, and retain revenue.

Popular features

Returns & exchanges management

Branded return page

Automatic return notifications

Multiple refund methods

Flexible exchanges

Customizable eligibility rules

Seamless integrations

Available for

Shipping Protection

Shipping Protection value points for our customers

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Deliver top-tier shipping protection services to boost shopping confidence, enhance customer satisfaction, and increase profits.

Popular features

Protect against loss, damage, delay

Carbon neutral shipping

Protection at cart or checkout

Efficient claims process

Perfectly match the store theme

Powerful analytics

Seamless integrations

Available for

Don’t just take our word for it. Meet our customers

50X

Sales Growth

“

Thanks to CWILL Post-Purchase, our newly-opened Shopify business achieved a massive hit, and we got many happy customers in the first peak season.

Sasha Markova,

CMO & Co-Founder

Built for your entire stack

carrier integrations

CWILL Post-Purchase integrates with 1,642 popular carriers worldwide, including USPS, YunExpress, UPS, DHL, FedEx, and we are continually adding more, committed to providing the most professional and precise tracking experience.

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app integrations

"One size does not fit all", CWILL Post-Purchase integrates with other top-tier platforms & apps to meet your personalized needs and unleash the power of automation.

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Built for your peace of mind

Out of the box

"Simplicity equals respect", CWILL Post-Purchase empowers your brand in just a few minutes, with no need for coding or complex operations.

24/7 support

CWILL Post-Purchase offers world-class customer service. Whether it's product usage, onboarding, or migration, if you have any questions, we're here to assist you anytime, anywhere.