ParcelPanel vs Track123

ParcelPanel was founded in 2019 by a professional SAAS company, Chanelwill. It is dedicated to helping e-commerce businesses to elevate the post-purchase experience. Over the years, ParcelPanel has developed an extensive network of 1,180+ courier partners, and over 45,000 Shopify merchants have trusted it.  ParcelPanel's two apps for Shopify have won the "Built for Shopify" badge, representing a double assurance of quality, safety, and reliability. With over 20 third-party integrations, ParcelPanel aims to build an ecosystem to help businesses improve efficiency, build trust, and achieve more sustainable growth. 

Track123 was founded in 2021 by LINGXING, a company known for its ERP in China's cross-border e-commerce industry. Track123 Order Tracking app for Shopify was launched in 2022. At the early stage, Track123 was 100% free to use, which attracted numerous Shopify entrepreneurs, although it couldn't send emails on merchants' behalf.  After it launched paid plans, more features and third-party integrations started to be added successively, and in-depth reports also became available. Although this is a good sign, certain features have not gone through the test of time. Furthermore, even though SMBs might find Track123 satisfying, Track123 charges the same for each quota - large enterprises with a large number of orders need to spend much more if they choose Track123.