Grow post-purchase profitability with data-driven analytics
Monitor carrier performance, identify bottlenecks, and track conversion metrics. Make informed decisions that improve operations daily.
What we deliver
Turn post-purchase data into measurable business outcomes
Optimize carrier selection
Set accurate delivery expectations
Drive post-purchase marketing
Find and fix logistics bottlenecks
Results from merchants using ParcelPanel
Significant improvements from businesses using ParcelPanel analytics.
Carrier selection optimization
Route comparisons help shift volume to better-performing carriers effectively.
EDD accuracy enhancement
Data-calibrated estimates reduce delivery surprises and build customer confidence.
Marketing conversion uplift
Insights guide promotional strategies that increase post-purchase campaign revenue.
Increase in bottleneck identification efficiency
Visual analytics accelerate problem detection and resolution processes significantly.
How we help
Insightful analytics that transform data into action
Real-time visual analytics dashboard
Delivery efficiency and timeliness analysis
Exception monitoring and trend forecasting
Customer behavior and conversion analysis
Make data-driven delivery decisions today
Real-time analytics help you optimize carrier selection, identify bottlenecks faster, and increase post-purchase revenue.
Trusted by 50,000+ Shopify DTC brands
As Ever‑Pretty scaled globally, long production times created customer anxiety. Without shipment visibility, the support team was swamped with “Where is my order?” and refund-related inquiries.
Ever‑Pretty implemented ParcelPanel's solutions. Customers now track orders and process returns independently while the team uses automation to recover revenue. The result: WISMO tickets dropped 68%, return questions fell 43%, and 54% of refund value was recovered.
Real voice from our real customers
Our order tracking software transforms the post-purchase experience. But don't take our word for it – here's what our customers say:
I've been using this tracking app for a while now, and I'm really impressed with the improvements I've seen recently. The features keep getting better, and it's clear the developers are actively working to enhance the experience.
One thing I really appreciate is the customer support — it's fast, responsive, and genuinely helpful whenever I need assistance.
ParcelPanel is literally the go-to app if you want to an app to give customers accurate real time updates without overpaying. It really did help our business with the seamless integration and the automated e-mails to our customers. Thank you Guys!
ParcelPanel has been a game-changer for our Shopify store! The app is reliable, easy to set up, and provides a seamless tracking experience for our customers. What really stands out is their customer support — fast, friendly, and genuinely helpful! Highly recommend!
Frequently asked questions
How quickly can I start seeing these analytics after implementing ParcelPanel?
You can start seeing basic tracking data immediately after installation and order fulfillment sync. The analytics dashboard begins populating with real-time shipment data as soon as ParcelPanel starts tracking your orders. New users benefit from automatic 30-day order history sync, providing immediate access to existing tracking data for a seamless onboarding experience.
However, for meaningful trend analysis and performance comparisons, you'll want at least 2-4 weeks of data to establish reliable patterns. Historical data helps calibrate delivery estimates and identify consistent bottlenecks across different carriers and routes.
Which pricing plan includes these advanced analytics features, and what's the cost?
The comprehensive analytics dashboard with carrier performance comparisons, delivery time analysis, and conversion tracking is available on ParcelPanel's Essential plan and above. The Professional plan includes enhanced analytics, CSV & PDF export capabilities, and tracking page analytics.
For enterprise-level businesses requiring custom integrations, the Enterprise plan offers dedicated priority support with customer success management to help optimize your data interpretation and decision-making processes.
Where does ParcelPanel get all this carrier performance data from to enable these comparisons?
ParcelPanel connects with 1,400+ global carriers to gather real-time shipment data. The analytics are built from your actual order fulfillment data as packages move through the delivery network. The platform tracks each shipment's progress, delivery times, exceptions, and final status to build the performance comparisons and trend analysis you see in the dashboard.
How granular is the carrier performance data, and can I see performance by specific shipping routes?
ParcelPanel's analytics provide detailed carrier performance breakdowns by specific routes, shipping origins, and destinations, and service types. You can view delivery time distribution, average transit times, and exception rates for each carrier across different shipping lanes.
The dashboard shows P85 (85th percentile) and average delivery times, allowing you to compare carriers not just overall, but for specific origin-destination pairs. This route-specific data helps you make informed carrier selection decisions based on actual performance rather than general reputation.
