Day & Ross Inc. is one of Canada's most popular transportation companies. Since 1950, when its founders, Elbert Day and Walter Ross, transported a load of potatoes from New Brunswick to Quebec, it has experienced rapid expansion. It became a subsidiary of McCain Foods Limited in 1966. From the 1990s onwards, it underwent several acquisitions, enhancing its coverage in North America.
Due to the outstanding Day & Ross Freight services and extensive terminal networks, it has been awarded by General Motors as Supplier of the Year for four consecutive years and was ranked 39 among the Top 100 For-Hire Carriers in North America in 2023. Also, for 17 years in a row, it has been recognized as one of the "Best Managed Companies" in Canada. Suffice it to say that Day & Ross delivers excellent services.
Day & Ross now provides comprehensive Less-Than-Truckload (LTL) and Truckload services, including Flatbed, Transborder, Temperature Control, and Special Handling of Dangerous Goods. You can choose the most suitable service to ship your freight effectively.
Day & Ross's freight service leverages its network and cross-docking facilities at scale. With its widespread domestic reach, your LTL shipments can be delivered directly to over 90% of Canadians. For transnational transportation, you can trust Day & Ross because of its solid partnership with R+L Carriers that can reach most areas in the US.
Besides, you can check out Day & Ross Dedicated Logistics and Fleet Solutions.
Day & Ros's Dedicated logistics services address your supply chain needs. You can entrust it with either a single or bundled project. Delivering big and bulky items will no longer be a problem with the help of its specialized fleets and equipment.
By outsourcing your fleet to Day & Ross, you can focus more on important things to propel business growth. It will take full care of the compliance issues and vehicle & driver management.
To provide an enhanced customer experience, Day & Ross has developed tracking services for your freight deliveries and commerce solutions. The real-time tracking service can not only track domestic logistics shipments but also cross-border ones.
Considering the availability of Day & Ross transport tracking services on a few platforms, we have prepared a detailed guide in the following section, How to Track Day and Ross.
Day & Ross has built a web page for you to track your orders. Apart from that, you can use a professional tracking solution like ParcelPanel to get the latest shipment information and improve your logistics operation.
You can access the Day & Ross tracking tool by clicking "Track a Shipment" under "Quick Links" in the top navigation menu on the Day & Ross official website.
You must provide a shipment number, a reference number, or an order number for tracking a Day & Ross shipment. The shipment number is the PRO bill number. And the order number refers to the initial pickup number given to your freight. You can enter up to 19 shipment numbers or order numbers in the search box. If you search with the reference number and want to save time, you need to prepare the postal code of the origin or destination.
Here's the result of our search with PRO number SML9464284 for Commerce Solutions.
The details of the shipment and shipping process are shown. You can find the total pieces and weight of the shipment and check the destination and consignee.
In addition, you can write a tracking update request email. For Day & Ross Commerce Solutions tracking, you should write to [email protected]. For Day & Ross freight tracking (LTL/Truckload), write to [email protected]. You should include the word "track" in the subject and include the tracking number and your service category in the email body so that the Day & Ross customer service representative can process your request efficiently.
ParcelPanel is dedicated to improving eCommerce efficiency with an integrated order-tracking service. With ParcelPanel, you can track 1,100+ carriers worldwide, including Day & Ross. You can conduct "Day N Ross Tracking" on the ParcelPanel website or by using the ParcelPanel Order Tracking app.
On ParcelPanel's homepage, you can find the list of 1180 carriers after clicking "Carriers" in the top navigation menu. You can directly enter tracking numbers in the big search panel.
If you want more accurate results for Day & Ross shipments specifically, you'd better enter "Day & Ross" in the search box above the carrier list and proceed by choosing the dedicated "Day & Ross Tracking" tool on ParcelPanel.
When it comes to tracking your Day & Ross shipment, ParcelPanel is more convenient to use as it allows you to enter 30 Day and Ross tracking numbers in the search field each on its line for bulk shipment tracking. You can use it if you're searching for "Day and Ross tracking Canada" or Day and Ross cross-border tracking services.
Here's the result of our using the Day and Ross tracking number, SML9464284. As you can see, the tracking information is consistent with what you can get by using the official Day & Ross tracking tool.
The ParcelPanel Order Tracking app is intended for Shopify and WooCommerce merchants. It aims to help every ecommerce business deliver top-notch post-purchase experience and drive more sales.
It can generate a branded tracking page for your customers to track their packages, improving customer experience and increasing your brand awareness. Also, you can utilize the automated notification function so that your customers are always informed of the shipment process.
For tracking Day & Ross packages, you can use the shipment number, your specific reference number, or the order number.
You can find the shipment number, which is also the PRO bill number, on your shipment dashboard or Bill of Lading. You can receive the Day & Ross Bill of Lading immediately after the order is created. You can also find it on the dashboard under the "Manage Pickup" section.
The tracking number follows a standardized format. It starts with 3 capital letters and is followed by 7 numeric numbers.
SML9464284 (Commerce Solutions)
SML9951078 (Commerce Solutions)
MTN6260270 (LTL/Truckload)
Yes, Day and Ross can deliver on weekends and holidays, but you will be charged an additional rate of $60.00 per hour, with a minimum charge of 4 hours.
McCain Foods Limited is the parent company of Day & Ross. In 1966, Day & Ross was merged as its subsidiary.
Sometimes, Day & Ross Tracking may not be that effective right after shipment due to system delays or inactivated tracking numbers. You should wait and try again later. If the problem still exists by then, you should turn to Day & Ross customer service for help.
In case you need assistance from the Day & Ross customer service team, we have listed the Day and Ross contact information, including Day and Ross phone numbers and email addresses.
| Customer Service | Phone | |
|---|---|---|
| Commerce Solutions (Home Deliveries) | 1-877-726-3329 | [email protected] |
| LTL | 1-866-329-7677 | [email protected] |
| Logistics (Supply Chain/Trade Network) | 1-888-298-7755 | [email protected] |
| Flatbed | [email protected] | |
| Sales Inquiries | [email protected] | |
| Website Support | [email protected] | |
| Invoice Inquiries | 1-800-561-1415 | [email protected] |
For general inquiries, you can fill out the online form via the "Submit Feedback" page. You may also visit Day and Ross head office at 398 Main Street, Hartland, NB E7P 1C6, Canada to request intervention.
