FedEx is a global logistics company focused on ecommerce, business, and transportation services. Headquartered in Memphis, Tennessee, the company offers freight, ground, and express shipping to over 220 countries worldwide.
As a logistics service, FedEx is known for its speed and accuracy. These traits are reflected in its logo—the white letters between E and X imply speed and commitment to excellence.
With a global workforce of over 530,000 employees, FedEx has a vast resource network for efficient package transportation. In addition, it embraces the power of innovation and technology to offer a reliable shipment tracking system. These offerings empower businesses to thrive in a rapidly changing business landscape, as well as unlock new opportunities to improve customer experience.
FedEx offers a range of tracking services to cater to the needs of most people and businesses. These include:
Tracking: FedEx's standard tracking service enables you to get the status of your shipment in one click. The service can accommodate up to 30 FedEx tracking, door tag, or FedEx Office numbers at a single time. There are also options to track by reference, TCN, and obtain proof of delivery. Plus, those who sign up for the FedEx Delivery Manager can get tracking alerts, the ability to provide delivery requests, and more.
Advanced Tracking: If you want to track multiple shipments, alert team members about a shipment's status, and run reports, then FedEx's advanced tracking service may be a more suitable option for you. The service offers visibility of up to 20,000 active FedEx Ground, Home Delivery, Express and Freight shipments, which you can view in list or calendar view.
And here are the corresponding FedEx shipping services along with their details.
FedEx freight tracking offers visibility into large, multi-pallet shipments. Each skid gets a unique tracking number and is transported by land, air, or sea. It's also possible to track your LTL (less-than-truckload) shipments online, or send an email to FedEx to learn the status of up to 30 tracking or order numbers.
|FedEx Freight Priority for LTL||1-3 days||U.S., Canada, Mexico|
|FedEx Freight Economy for LTL||3-6 days||U.S. and Canada|
|FedEx 1Day, 2Day or 3Day Freight||1, 2, or 3 days||All 50 U.S. states|
|FedEx International Priority Freight||1, 2, or 3 days||130+ countries|
|FedEx International Economy Freight||Within 5 days||130+ countries|
Additionally, you can improve tracking capabilities and save time by creating freight labels online for LTL and express freight shipments.
To automate FedEx Freight tracking, you can take advantage of the tracking service provided by ParcelPanel. If you are a Shopify/WooCommerce merchant, simply install ParcelPanel and you can centralize package tracking from over 1,080 carriers worldwide, including FedEx. ParcelPanel official website also provides an easy access to FedEx Freight tracking.
Parcels shipped with FedEx Ground (formerly smartpost) are easy to track. You'll get a tracking number for each package when you use ground shipping, plus a master tracking number if you ship them all together.
For FedEx Home Delivery is a type of FedEx Ground service, which enables merchants to ship packages to residences, you can get more details on the shipments and even provide special delivery instructions using the FedEx Delivery Manager.
FedEx Home Delivery
|Delivery Time||1 ~ 5 business days||1 ~ 5 days|
|Delivery Areas||48 contiguous U.S. states, (3 ~ 7 business days to Alaska, Hawaii, and other U.S. territories)||48 contiguous U.S. states, (3 ~ 7 days to Alaska, Hawaii, and other U.S. territories)|
|Operation Time||Monday–Friday||Every day of a week, including weekends|
|FedEx Tracking Page||√||√|
|Tracking via Home Delivery Manager||√|
Both FedEx Ground and FedEx Home Delivery shipments are trackable by using the dedicated FedEx tracking page and Advanced Tracking. You can also benefit from ParcelPanel's FedEx Ground tracking service, which will enable you to export all tracking information to a spreadsheet.
FedEx offers a variety of international shipping options to suit different needs. You can send packages to over 220 countries using expedited delivery or more cost-effective options with FedEx. The company also offers ground delivery to Canada with transit times of 2-7 business days.
|FedEx International Next Flight||Within 24 hours||Most international countries and territories|
|FedEx International First®||1-3 business days||220+ countries and territories|
|FedEx International Priority®||2-3 business days||Select countries|
|FedEx International Economy®||2-5 business days||215+ countries and territories|
|FedEx International Ground®||2-7 business days||Canada|
|FedEx Freight® Priority||1 ~ 3 days||U.S., Canada, Mexico|
|FedEx Freight® Economy||3 ~ 6 days||U.S., Canada, Mexico|
|FedEx International Priority® Freight||1, 2, or 3 business day||220+ countries and territories|
|FedEx International Economy® Freight||2-5 business days||220+ countries and territories|
You can track international packages using FedEx's tracking service. Alternatively, you can use ParcelPanel, which offers real-time sync and tracking for FedEx shipments. Such solutions are ideal for keeping tabs on parcels and engaging customers via timely and proactive notifications.
FedEx's SameDay service was ideal for sending time-sensitive shipments. But recently, the company has retired this service in the US in March 31, 2023. SameDay packages arrived within hours and were trackable via FedEx SameDay official website.
FedEx Express is the go-to option for speed and reliability. It not only offers expedited delivery, but also gives you multiple ways to track your shipments, including using reference numbers, tracking numbers, or TCNs.
Merchants can also request proof of delivery and use Delivery Manager to get tracking notifications. The best part? You can access all these from the FedEx Mobile app, making it convenient to track your shipments.
|FedEx Priority Overnight||Next business day||All 50 U.S. states|
|FedEx 2Day||2 business days||All 50 U.S. states|
|FedEx Express Saver||3 business days||All 50 U.S. states|
|FedEx International Priority Express||1, 2, or 3 day delivery||To 220+ countries and territories|
|FedEx International Economy®||2 to 5 day delivery||Export to 215+ countries and territories|
ParcelPanel also offers a convenient way for you to track FedEx Express packages in bulk. Up to 30 tracking numbers are supported at a single time.
If you are looking to automate FedEx Express tracking for your online store, install ParcelPanel order tracking app now. It's the top-rated Shopify order tracking app, and now it's free for WooCommerce businesses!
FedEx offers a flat rate shipping service it calls "One Rate." It allows you to pay a fixed rate for a package, regardless of its destination in the US. You can track your One Rate package status on FedEx official website. Tracking is available for the following One Rate services:
|FedEx Express Saver One Rate||1-3 business days||All U.S. states|
|FedEx 2Day One Rate||2 business days||All U.S. states|
|FedEx Priority Overnight One Rate||Next-business day||All U.S. states|
|FedEx Standard Overnight One Rate||Next-business day||All U.S. states|
|FedEx First Overnight One Rate||Next-business day||All U.S. states|
FedEx Advanced Tracking is a powerful tool designed for shippers and businesses who need to manage multiple shipments efficiently. It provides a personalized tracking dashboard that allows users to track, report, and access documents and images all in one convenient place.
Here's a table showcasing scenarios where FedEx Advanced Tracking can be highly useful:
Benefits of FedEx Advanced Tracking
|Managing multiple shipments||Track up to 20,000 active shipments without entering individual tracking or reference numbers.|
|Customized views and reports||View estimated delivery time windows for all shipments. Additionally, customize views and reports to suit your needs.|
|Accessing tracking documents and images||Easily access tracking documents and images for better documentation.|
|Sending notifications to recipients via email||Stay updated by sending notifications to recipients via email, keeping them informed about shipment progress.|
With advanced FedEx shipping tracking, businesses can streamline their shipment management, enhance visibility, and improve customer communication for a seamless shipping experience.
If you want advanced shipment monitoring and personalized alerts in the instance of a delay, FedEx priority tracking is your best bet. Use this option alongside FedEx tracking to see the status of your package and expedite at-risk shipments.
|FedEx First Overnight||Next business day||Within the U.S.|
|FedEx Priority Overnight||Next business day||Within the U.S.|
|FedEx First Overnight Freight||Next business day||Within the U.S.|
|FedEx 1Day Freight||Next business day||Within the U.S.|
|FedEx International First||1-3 business days||International|
|FedEx International Priority||1-3 business days||International|
|FedEx International Priority Freight||1-3 business days||International|
FedEx Door Tag Tracking is a convenient option that makes it easy to manage deliveries via the FedEx app and FedEx Delivery manager. You can track status of your package, hold the shipment at your preferred location, and do more. This service is available for FedEx Express and FedEx Ground shipping services.
There are several ways to track a FedEx package:
If you're curious about locating your tracking number, one of the simplest methods is to refer to your FedEx receipt. This receipt is given by the FedEx office or the mailing service used to send a package. The tracking number is prominently visible on the receipt.
Another way to get a receipt is to buy shipping labels online and arrange for package pickup from your location. With this option, you'll receive a receipt via email that includes your tracking number.
ParcelPanel provides several types of package tracking services, including FedEx tracking. You can track the status of up to 30 FedEx shipments at a time. The tracking is applicable for:
And if you own a Shopify store, you can download the ParcelPanel app for your website. A branded tracking page is created automatically for merchants, so you don't need to send customers to FedEx's website. Just tell them to put their tracking number on the branded tracking package, and voila!
ParcelPanel's branded tracking page also lets you encourage customers to repurchase via AI-powered or personalized recommendations. You can showcase other products people might be interested in when they come to track their existing purchases.
FedEx allows tracking by reference number. You can use customer references, purchase order (PO) numbers, invoice numbers, or Bill of Lading (BOL) as a reference. Shipments sent via FedEx Express, FedEx Ground, and FedEx Freight services qualify for this service.
FedEx tracking number not found? Don't sweat it—there are ways to track a package even without one. Here are four services and tools for the purpose:
A FedEx tracking number, also known as a tracking ID, is crucial for keeping tabs on your packages. You can find FedEx tracking number on the shipping label. With a FedEx tracking number, you can monitor your shipments from the first to the last mile, as well as receive real-time updates on the status of your package.
So what does a FedEx tracking number look like? Below are a few examples of tracking numbers for different FedEx shipping services:
These examples showcase the different FedEx tracking number formats that can contain 12 to 15 digits or even alphanumeric characters.
FedEx displays different statuses as packages progress through a shipment journey. Here's a table showcasing the common ones and their meaning:
FedEx Package Status
|Your package is in transit.||Your package is currently en route to its final destination. However, it might not be on a moving vehicle like a truck or airplane and could be at one of FedEx's facilities.|
|Your package is out for delivery.||This status means that your package has been scanned by one of FedEx's package handlers and loaded onto a vehicle for delivery. You can check the estimated delivery window online.|
|There is no scheduled delivery date at this time.||FedEx currently does not have a delivery estimate or possess the package yet. This status may occur due to delays or handling exceptions, such as missing documentation or customs hold-ups.|
|Your scheduled delivery is now pending.||The delivery date has changed due to a delay of some sort, and it is now pending. FedEx is working diligently to deliver your package as soon as possible, so you can expect it soon.|
|Delivery exception.||An unexpected event is preventing FedEx delivering your package, such as holiday closures, customs delays, missing documentation, or security restrictions. They are working to resolve the issue and deliver your package as soon as possible.|
FedEx Tracking Time of Delivery
FedEx delivers packages between 8 a.m. and 8 p.m. The exact delivery times vary depending on the service you use for shipment. If you get a message promising end-of-day delivery, your package should arrive before FedEx's cut-off time (8 p.m.).
Does FedEx deliver on Sunday? Yes, FedEx delivers packages on weekdays and weekends to residential addresses for most services (besides FedEx Express shipments). You can self-estimate your package's delivery time by putting your tracking number or reference number into a shipment tracker. You'll receive information about the scheduled delivery date in minutes.
There may be times where you need help with tracking your packages. Possible ways to get FedEx support for package tracking include:
United States: 1-800-463-3339
United Kingdom: 03456 07 08 09
Australia: 13 26 10
Germany: 01806 111 8000
France: 0825 886 887