Order Tracking solution for DTC brands
Save time and money with Order Tracking
Deliver engaging brand order tracking experiences to reduce WISMO tickets, foster customer loyalty, and drive sales.
Trusted by 50,000+ DTC brands
The order tracking solution for DTC brands
No more WISMO
Empower your customers with a branded tracking page & proactive shipping notifications to peace your mind to focus on more important matters.
75%
reduction in WISMO tickets
Foster customer loyalty
We know what you and your customers want - EDD, localization, branding, progress bar, map coordinates, custom shipment status, product recommendation, and more - all to turn customers into advocates.
2.5X
increase in customer loyalty
More traffic, more revenue
An order is typically lookup 4 - 8 times from order to delivery. Keep this huge traffic within your store instead of third-party websites and effortlessly boost your sales through smart marketing channels.
30%
increase in repeat sales
Popular features
Real-time sync & tracking
ParcelPanel empowers your brand from the moment it's installed. Auto-sync & track orders in real-time from your store to free up your hands. With an intuitive dashboard, you can easily check and manage your orders.
Branded & multilingual tracking page
Bring customers and traffic back to your website, rather than third parties. Customers can easily self-track orders there instead of asking for support. Abundant custom elements to match your brand and intelligent multilingual features to delight international customers
Automatic shipping notifications
Engage your customers continuously through proactive shipping notifications, keeping them informed at all times. Send shipping exceptions to your support team to address issues before customer complaints, enhancing customer satisfaction.
Smart marketing channels
Intelligently guide conversions throughout numerous touchpoints on tracking pages and shipping notifications, significantly boosting repeat revenue without compromising the customer experience.
Powerful analytics
"Data-driven decisions", get insightful analytics into your shipments, transit time, tracking page, and shipping notifications to optimize your shipping and post-purchase efforts.
Dropshipping mode
We value your brand just as much as you do. Easily hide all Chinese origin with a single click, providing your customers with a seamless, all-around brand shopping experience.
Built for your entire stack
1,437 carrier integrations
ParcelPanel integrates with 1,437 popular carriers worldwide, including USPS, YunExpress, UPS, DHL, FedEx, and we are continually adding more, committed to providing the most professional and precise tracking experience.
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50+ app integrations
"One size does not fit all", ParcelPanel integrates with other top-tier platforms & apps to meet your personalized needs and unleash the power of automation.
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Built for your peace of mind
Out of the box
"Simplicity equals respect", ParcelPanel empowers your brand in just a few minutes, with no need for coding or complex operations
24/7 support
ParcelPanel offers world-class customer service. Whether it's product usage, onboarding, or migration, if you have any questions, we're here to assist you anytime, anywhere.
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Enterprise-grade security and compliance
ISO 27001 certification
The most rigorous standards for information security and privacy around the world.
GDPR compliance
We strictly comply with GDPR to protect data and privacy in Europe.
99.99% uptime
ParcelPanel boasts a 99.99% uptime to ensure the delivery of stable and reliable services.
We were all impressed by ParcelPanel's ease of use, order tracking accuracy, and responsive customer support.
— Mahesh Tabiyad
Head of Operations
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