Pattern
Post-purchase solution for DTC brands

Empower post-purchase for

Less WISMO

After-sales is no longer just an afterthought. ParcelPanel post-purchase solution reduces your after-sales costs while keeping your customers satisfied and driving revenue conversion.

Trusted by 50,000+ DTC brands
Pattern

The post-purchase solution for DTC brands

5.0
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Ratings from all clients

Our order tracking, returns & exchanges, and shipping protection agency - our products are robust but not overwhelming; choose the product that suits your current business to grow your brand.

Order TrackingOrder Tracking
Order Tracking value points for our customers
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Deliver engaging brand order tracking experiences to reduce WISMO tickets, foster customer loyalty, and drive sales.
Popular features
iconReal-time sync & tracking
iconBranded & multilingual tracking page
iconAutomatic shipping notifications
iconSmart marketing channels
iconPowerful analytics
iconDropshipping mode
iconSeamless integrations
Available for
shopifyshopify pluswoo
Returns & ExchangesReturns & Exchanges
Returns & Exchanges value points for our customers
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Deliver hassle-free return and enticing exchanges experience to minimize losses, reduce friction, and retain revenue.
Popular features
iconReturns & exchanges management
iconBranded return page
iconAutomatic return notifications
iconMultiple refund methods
iconFlexible exchanges
iconCustomizable eligibility rules
iconSeamless integrations
Available for
shopifyshopify plus
Shipping ProtectionShipping Protection
Shipping Protection value points for our customers
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Deliver top-tier shipping protection services to boost shopping confidence, enhance customer satisfaction, and increase profits.
Popular features
iconProtect against loss, damage, delay
iconCarbon neutral shipping
iconProtection at cart or checkout
iconEfficient claims process
iconPerfectly match the store theme
iconPowerful analytics
iconSeamless integrations
Available for
shopifyshopify plus

Don’t just take our word for it. Meet our customers

the-period-company-logo
50X
Sales Growth
Thanks to ParcelPanel, our newly-opened Shopify business achieved a massive hit, and we got many happy customers in the first peak season.
Sasha Markova,
CMO & Co-Founder
Read more
Pattern
Built for your entire stack
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carrier integrations

ParcelPanel integrates with 1,338 popular carriers worldwide, including USPS, YunExpress, UPS, DHL, FedEx, and we are continually adding more, committed to providing the most professional and precise tracking experience.

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app integrations

"One size does not fit all", ParcelPanel integrates with other top-tier platforms & apps to meet your personalized needs and unleash the power of automation.

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Built for your peace of mind

Out of the box

"Simplicity equals respect", ParcelPanel empowers your brand in just a few minutes, with no need for coding or complex operations.

24/7 support

ParcelPanel offers world-class customer service. Whether it's product usage, onboarding, or migration, if you have any questions, we're here to assist you anytime, anywhere.
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Enterprise-grade security and compliance

ISO 27001 certification

ISO 27001 certification

The most rigorous standards for information security and privacy around the world.
GDPR compliance

GDPR compliance

We strictly comply with GDPR to protect data and privacy in Europe.
99.99% uptime

99.99% uptime

ParcelPanel boasts a 99.99% uptime to ensure the delivery of stable and reliable services.
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“Join the 50,000+ fast-growing DTC brands”

Explore Our Brands
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ParcelPanel
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The leading post-purchase solution for DTC eCommerce brands.

G2G2
5.0
Shopify
TrustpilotTrustpilot
4.9
Shopify
ShopifyShopify
5.0
Shopify
WooCommerceWooCommerce
5.0
Shopify
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