Established in 2014, YunExpress (Chinese:云途物流) is an exceptional B2C direct-line logistics service provider headquartered in Shenzhen, China. It is a subsidiary company under ZongTeng Group, the leading global cross-border e-commerce service provider specializing in overseas warehousing and shipping from China.
Up till now, YunExpress has over 1,500 employees and 30 transit hubs in the world, with over 25 branch offices in China. It boasts 100+ self-operated logistics routes, a daily package processing volume of over 1 million, and a wide service coverage of 220 countries and territories.
YunExpress became one of Wish official logistics partners, and Joom designated logistics provider in 2018. In 2019, it became the official logistic partner of both eBay and VOVA, and its logistics service was recommended by Shopify and Tophatter. In 2020, YunExpress also won the recognition of Allergo and Fnac.
Speaking of the brand name, "Yun" means cloud in Chinese, and it also indicates the mode of transportation - by air; while "Express" refers to the logistics service that the company provides. YunExpress started the direct-line logistics services by cooperating with airlines. It was in September 2022 that YunExpress's first Boeing 777 airplane came into use. From April 11, 2023, YunExpress's Boeing B777F airplane flies from Shenzhen, China, to Pairs, France, three times a week, greatly shortening the transit time.
YunExpress is a reputable directline logistics service provider offering more competitive shipping rates than SF International, DHL, UPS, and many other international couriers. Additionally, YunExpress is popular because it offers much faster shipping than China Post ePacket and satisfies international sellers' needs for speed and cost reduction.
Yun Express provides four major types of shipping services, namely, Cross-Border B2C Lines, FBA Prep Service, Postal Parcel Service, and International Express Service. In particular, end-to-end package tracking is included as standard, except for non-registered services of Cross-Border B2C Lines and China Post Ordinary Packet (part of its Postal Parcel Service). With a YunExpress tracking number, you can use YunTrack or ParcelPanel to monitor the entire shipment journey.
We'll introduce the YunExpress shipping services and corresponding YunExpress tracking by mainly summarizing the information on YunExpress official websites to help you get the whole picture.
Since most of YunExpress customers are based in China, information on YunExpress CN website is up-to-date. Here's a brief summary of YunExpress direct-line shipping services on the CN website of the shipping company.
Service | Transportation Code | Destination | Transit Time | Redelivery | YunTrack Tracking | Return to China |
|---|---|---|---|---|---|---|
| YunExpress Global Registered Standard (Electric) | BKZXR | American and European countries | United Kingdom, France: 3 - 5 working days; United States, Germany, Italy, Spain: 5 - 8 working days; Canada: 8 - 10 working days | Available within the UK, Germany, France, Italy, and Spain | Yes | No, it can be returned to a designated place in the destination country |
| YunExpress Global Registered Standard (General) | BKPHR | American and European countries | United Kingdom, France: 3 - 5 working days; United States, Germany, Italy, Spain: 5 - 8 working days; Netherlands, Austria, Poland: 6 - 8 working days ; Canada: 8 - 10 working days | Available within all supported destination countries | Yes | No, it can be returned to a designated place in the destination country |
| YunExpress Global Registered Economy (Electric) | THZXR | 48 countries in America, Europe, Asia, and Oceania | United States and most European countries: 6 - 10 working days; United Kingdom, Malaysia, Singapore, Japan, Switzerland: 5 - 8 working days; South Korea: 4 - 6 working days; Australia: 6 - 10 working days; New Zealand: 8 - 15 working days | Available within all supported destination countries except Malta, Cyprus, South Africa, Switzerland, and Slovenia | Yes | No, it can be returned to a designated place in the destination country |
| YunExpress Global Registered Economy (General) | THPHR | 30 destination countries in North America, Europe, Asia, and Oceania | United States: 6 - 12 working days; most European countries: 6 - 10 working days (except Norway, Cyprus, and Greece: 8 - 12 working days); Brazil: 15 - 25 working days; Australia: 6 - 10 working days; Japan: 5 - 8 working days | Available within all supported destination countries except Cyprus, South Africa, and Croatia | Yes | No, it can be returned to a designated place in the destination country |
| YunExpress Global Ordinary Mail Economy (Electric) | THZXU | US and European countries | Italy, Spain: 8 - 12 working days; Other countries: 8 - 10 working days | N/A | No | No |
| YunExpress Global Ordinary Mail Economy (General) | THPHU | 26 European countries | Germany, France: 8 - 12 working days; other countries: 8 - 10 working days | N/A | No | No |
| YunExpress Global Registered Cosmetics Line | MUZXR | 30 countries in North America and Europe | Norway: 8 - 10 working days; other countries: 6 - 10 working days | Available within all supported destination countries except Slovenia | Yes | No, it can be returned to a designated place in the destination country |
| YunExpress Global Registered Clothing Line | FZZXR | American and European countries | United States: 6 - 10 working days; United Kingdom, France: 4 - 6 working days; Germany, Italy, Spain, Austria, Japan: 5 - 8 working days | Available within all supported destination countries | Yes | No, it can be returned to a designated place in the destination country |
| YunExpress Global Registered Line - Singapore | THZXR | Singapore | 5 - 8 working days | Yes | Yes | No |
| YunExpress Global Registered Line - New Zealand | THZXR | New Zealand | 8 - 15 working days | Yes | Yes | No |
| YunExpress Global Registered Line - Brazil | THZXR/THPHR | Brazil | 15 - 25 working days | Yes | Yes | No |
| YunExpress Global Registered Line - Mexico | THZXR/THPHR | Mexico | 8 - 12 working days | Yes | Yes | No |
As we can find, tracking is not included for packages sent via YunExpress Ordinary Mail Lines. As for all YunExpress Registered Lines, you can use YunTrack or a third-party website that supports YunExpress tracking to trace YunExpress packages from order to door.
YunExpress can help businesses ship freight to Amazon FBA warehouses in the United States, United Kingdom, Canada, and European countries, including Germany, France, Italy, Spain, Italy, and Poland by air. It also supports shipping to FBA warehouses in the United States by sea.
Service | Transportation Code | Destination | Transit Time | YunTrack Tracking | Last-Mile Delivery Partner |
|---|---|---|---|---|---|
| UK FBA Air Freight Economy - VAT | FBAGBNT | FBA warehouses in the United Kingdom | 7 - 9 working days | Yes | Not specified |
| Sino-Euro FBA Air Freight Economy - VAT | EUFBAVAT | FBA warehouses in Germany, United Kingdom, France, Italy, Spain, Poland | Germany, France, Poland: 7 - 12 working days; United Kingdom: 9 - 11 working days; Italy, Spain: 10 - 12 working days | Yes | Not specified |
| Sino-Euro FBA Air Freight Economy - VAT (Electric) | EUFBAVAT-E | FBA warehouses in Germany, France, Italy, Spain, United Kingdom | Germany: 7 - 10 working days; France, Italy, Spain, United Kingdom: 10 - 13 working days | Yes | Not specified |
| CN-US FBA Air Freight Economy (General) | USFBA | FBA warehouses in the United States | Eastern US: 8 - 10 working days, Central US: 8 - 10 working days, Western US: 6 - 8 working days | Yes | UPS |
| CN-US FBA Air Freight Economy (Electric) | USFBA-E | FBA warehouses in the United States | Eastern US: 9 - 11 working days, Central US: 8 - 10 working days, Western US: 7 - 9 working | Yes | UPS |
| CN-US FBA Sea Freight | FBAUSSEA-F | FBA warehouses in the United States | 15 - 25 working days | Yes | UPS/FedEx |
| CN-CA FBA Air Freight Economy (General) | CAFBA | FBA warehouses in Vancouver and Toronto | Vancouver: 6 - 9 days, Toronto: 12 - 14 days | Yes | Not specified |
Tracking is included in all YunExpress FBA Prep Services as standard. You can use YunTrack to stay updated on the freight transportation milestones.
YunExpress works closely with DHL HongKong, DHL Mainland, and UPS Mainland to offer its customers discounted shipping rates. Notably, split shipments are supported, and the shipping time is shorter than YunExpress shipping time, as you can find in the table below:
YunExpress Shipping Partner | Destination | Shipping Time | Tracking |
|---|---|---|---|
| DHL HongKong | Global | 4 - 6 working days | Yes, via YunTrack or DHL Tracking |
| DHL Mainland | United States, United Kingdom, Spain, Germany, France, Italy, Netherlands, Portuguese | 3 - 6 working days | Yes, via YunTrack or DHL Tracking |
| UPS Mainland | Global | 4 - 7 working days | Yes, via YunTrack or UPS Tracking |
YunExpress partners with China Post to offer the Postal Parcel Service. Two options are available, EUB (ePacket) shipping from Guangdong and China Post Packet (registered and ordinary) shipping from Southern China. Compared with YunExpress self-operated direct lines, the shipping time is longer. You can access the real-time updates of the postal parcels by using the EMS official website, the postal service website of the destination country, or a third-party tracking website like ParcelPanel.
If you are searching "Track Package" Yun Express offers on the YunExpress.com website, under the "Help Center" in the top navigation menu, you can find access to "Tracking." Click it, and you'll be taken to the YunTrack website. YunTrack is the official YunExpress package tracking tool that supports tracking up to 100 YunExpress packages at a single time. Whether you need "Yun Express Tracking UK," want to track Yun Express USA deliveries or packages shipped to other countries in bulk, you can use YunTrack, because YunTrack Tracking is intended for Yun Express parcel deliveries worldwide and shipments to FBA (Fulfillment by Amazon) warehouses. If you are a YunExpress customer, after login, you can track and trace up to 500 YunExpress shipments each time.
Go to the YunTrack website, and enter your YunExpress tracking number, for example, YT2315921266046217. Then, click the "Track" button, and you'll be able to access all YunTrack tracking information available, including the current shipment status, related shipping service, origin country, destination country, order number, last-mile courier, and last-mile tracking number.
YunTrack will automatically keep records of the tracking number in the last query in case you need it next time.
If you enter multiple tracking numbers, you can find a list of YunExpress package tracking information. If a package has been delivered, you can find the two different transit times, the first is calculated by natural days, and the other is by business days.
You can always copy and export the tracking information to an Excel file. By using YunTrack, you can just get tracking information in English.
If you're using YunExpress to fulfill your orders, you can go to the YunExpress website and log in. Then, choose "Order Management" - "Order List" to export the tracking numbers of your orders. Next, go to "Track Query," and enter the tracking numbers in the blank of Waybill and click "Query" so that the system will start retrieving tracking information for you.
Note: The translation here is not very accurate; however, in this way, you can get the same tracking experience as by using YunTrack.
ParcelPanel seamlessly integrates 1,100+ carriers worldwide via API, including YunExpress. Therefore, both the ParcelPanel official website and the ParcelPanel Order Tracking app can be used to track Yun Express packages. Our statistics show that YunExpress is the second most popular courier among ParcelPanel users. You can find that a large number of online retailers who ship from China use YunExpress. It's worth mentioning that even Shein is one of YunExpress's big customers.
If you use ParcelPanel's official website, go to the "Carriers" page and choose the "Yun Express" tracker, which ranks in second place. In this way, you can access the Yun Express Tracking page on ParcelPanel. Up to 30 YunExpress tracking numbers can be entered each time.
Then, enter yours, click "Track," and you'll immediately get the latest shipment status of your YunExpress package.
As you can see, as for last-mile tracking, Yun Express packages that are to be handled by USPS will be issued a USPS tracking number as soon as the packages are received.
The Yun Express tracking number is the unique identifier assigned to packages sent via YunExpress. It can be found on the shipping label as well as the shipping notification from the sender. Businesses using YunExpress to fulfill orders can access and export the tracking numbers via the YunExpress System after login.
Typically, a YunExpress tracking number consists of 18 alphanumeric characters. It begins with YT, which is the abbreviation of Yun Tu (云途), the two initial letters of its Chinese brand name, in a combination of 16 digits. That's why in China, cross-border e-commerce sellers are searching YT parcel tracking (云途包裹查询) services.
YT2315921266046217
YT2313821236007939
There is no question that YunExpress is a legitimate company. The full company name is Shenzhen Qianhai YunExpress Logistics Co., Ltd. Its registered capital reaches 1310 million RMB, which is approximately 182 million USD, much higher than most startups in China (with a registered capital of merely 100 million RMB). Goodcang is its biggest shareholder (100%), whereas the company also invests in other Chinese logistics companies.
The company has been an exhibitor at the Cross-Border E-commerce Fair in China many times, and it maintains a strong presence in the industry. As we can find from its partnerships and awards, YunExpress is not an ordinary logistics company at all.
YunExpress is rated 93 out of 100 scores by Tianyancha, a platform for checking business credibility, which is proof that it's a reliable logistics service provider.
To fulfill orders with YunExpress, above all, sellers are required to contact the YunExpress account manager to sign a contract and verify their legal's identity. They must also submit their VAT and ISSO numbers under certain circumstances. All procedures are formal.
The sender must fill in all information required, including package contents, estimated weight, dimensions, origin, destination, recipient's phone number, etc. The person also needs to print shipping labels and attach them to the packages waiting for pickup. If pickup is not available in certain regions, the packages must be sent to the designated YunExpress sorting center or logistics park. Normally, the packages will be weighed and measured, and the shipping fee will be debited from the YunExpress account balance.
Only after you pay the shipping fee or the balance of your YunExpress account is sufficient will the packages be shipped on the same day upon arrival. Otherwise, the packages will remain in the YunExpress facility the next day, and after a few days, they might be returned to the sender if the shipping fees are not paid.
Next, YunExpress will gather packages destined for the same country and transport them by air.
YunExpress adopts DDP (Delivered Duty Paid), which means that the seller assumes responsibility for all the risks and costs of shipping and delivery to the destination. After customs clearance in the destination country, YunExpress will hand over the packages to its logistics partners, for example, Royal Mail in the United Kingdom, to complete the last-mile delivery.
Notably, if you're the sender, you can access the real-time updates of all packages from label creation to delivery to door by going to the "Order Management" section of your YunExpress account. You may also send your customers the YunExpress tracking number so they can track their YunExpress package with YunTrack or third-party package tracking websites like ParcelPanel.
YunExpress shipping time depends on the destination country and the shipping service. Please refer to the transit times mentioned above. For example, it takes about 3 - 10 working days for YunExpress to deliver in the UK; in comparison, it takes YunExpress around 5 - 12 working days to deliver to the US.
Literally, a YT tracking number means a tracking number starting with YT. If you find such a tracking number that is 18 alphanumeric characters long, it must be a YunExpress tracking number. This is because YunExpress is a renowned shipping company with a strong presence in China's cross-border e-commerce industry, and YunExpress shipping services are popular among Chinese online retailers and dropshipping suppliers.
Notably, YunExpress Tracking ranks in the 2nd place among the most used tracking services by ParcelPanel's users, who are mainly Shopify and WooCommerce merchants. Therefore, ParcelPanel is the surefire way to track YunExpress packages internationally.
YunExpress has many last-mile delivery partners in the United States, including USPS, UPS, and FedEx. However, in most cases, YunExpress passes on packages destined for US addresses to USPS. Currently, you can find the last-mile tracking number and carrier information of your YunExpress package as soon as the shipment information is received.
There are several reasons why YunExpress tracking is not updating:
Please note that not all YunExpress packages are sent via registered services, meaning they are not traceable. In this case, you should check the shipping services above for more details.
If your YunExpress tracking number is not found, chances are it's too old, or the package has not entered the YunExpress network yet. In the second circumstance, you should wait for a few hours and come back for the latest shipment updates.
If you have any problems with YunExpress package tracking, you can go to the Contact Us page on the YunExpress official website, choose "Track Your Order," and complete the support form with the information required to get in touch with the YunExpress customer service team. You may also send an email to YunExpress customer support at [email protected].
If you need immediate help, this is the YunExpress customer service number, (+86) 400-8575-500. You can call the YunExpress customer service center from 8:00 to 23:00, GMT+8, from Monday to Friday. Please note that YunExpress has its own work schedule for national holidays and Chinese traditional holidays. Therefore, it's recommended to pay attention to their website announcements.
