JS Express is a China-based international logistics company offering cross-border shipping services to the ecommerce industry. The company was incorporated in 2010 and is headquartered in Hong Kong and Suzhou (mainland headquarters).
The company has established strategic partnerships with DHL, UPS, TNT, FedEx, EMS, DPD, Aramex, and mainstream international e-commerce platforms such as Amazon, eBay, Aliexpress, DHgate.com, Wish, and others. The services it offers include:
✔International Express
✔Special Line
✔Postal Services
✔Intermodal FBA (Fulfillment by Amazon) First-Leg Transportation
✔Overseas Warehousing & Fulfillment
JS Express offers several services to make cross-border shipping easy, faster, and affordable for the ecommerce industry. A tracking number is provided for each JS Express shipment to ensure the reliability and transparency of its service.
The services provided by JS Express are listed below.
JS Express partners with many renowned couriers to provide Express shipping. International e-commerce sellers can use this service to deliver goods to over 220 destinations within 24 hours and with one-on-one VIP service. The international express products of this service are:
| Courier Partner | Shipping Time & Weight Limit |
|---|---|
| Aramex | Delivery time: 2-5 business days |
| EMS | Delivery time: 3-8 business days |
| FedEx | Delivery time: 2-6 business days Weight limit: 20 kg |
| TNT | Delivery time: 3-7 business days |
| UPS | Delivery time: 2-5 business days Weight limit: 20 kg |
This is another international express service that offers a preferential price, strong customs clearance ability, and other amazing features. The international dedicated line services included in this product category are:
| Service | More Details |
|---|---|
| JS Express US Priority Line | Suitable for: Walmart sellers |
| JS Express Australia Line | Delivery time: 5-7 business days (DPEX as last-mile courier); 7 - 18 business days (Fastway/AusPost as last-mile courier) |
| JS Express EU Line | Delivery time: 5-10 business days For delivering in Germany, France, Great Britain, Italy, Spain, Sweden, and Denmark |
| JS Express DE Line | Delivery time: 6-8 business days Weight limit: 30kg Last-mile courier: DPD |
| JS Express Global Line | Delivery time: 4 - 18 business days |
| JS Express US Line | Delivery time: 8-10 business days Weight limit: 10kg Dimension limit: L+W+H≤90cm with each side≤60cm; smallest size: 10 x 15cm Last-mile courier: USPS |
The services were launched in association with China Post to make international shipping easily available for cross-border e-commerce businesses. The services included in this product category include:
| Service | More Details |
|---|---|
| Registered Air Parcel | Weight limit: 2000g |
| e-Express | Weight limit: 30kg |
| ePacket | Learn more about ePacket shipping |
| EMS | Transportation: Air Delivery time: 1-4 business days |
Every shipment reached at the US border is handed over to USPS for final delivery after customs clearance. It's worth noticing that although JS Express provides end-to-end tracking information, you can't get the last-mile tracking number issued by USPS.
You can track your JS Express package from the JS Express official website and through the tracking tool of a professional third-party tracking platform like ParcelPanel. The following is a step-by-step guide for tracking your JS Express package.
To track your JS Express package using the JS Express official tracking tool,
First, go to the JS Express official website.
Secondly, select 'Track & Trace" on the homepage, enter your JS tracking number in the tracking field, and click the "Query" button.
Then, the JS tracking details will appear on your screen.
ParcelPanel is an all-in-one tracking solution for Shopify and WooCommerce businesses. It is connected with over 1,100 logistics service providers worldwide, and JS Express is one of its carrier partners. Its integration with the JS Express tracking API enables customers to track the real-time progress of their packages and enjoy a better post-purchase experience.
You can track your JS Express packages using ParcelPanel in the following ways:
From the ParcelPanel official website homepage, navigate to the "Carriers" page and search for "JS Express" in the carrier search bar. Then, select the carrier to go to the JS Express Tracking service page.
Afterward, enter your JS Express tracking number and click on the "Track" button below.
Then, you will be directed to the tracking dashboard, where you can access the package shipment journey in detail.
Note:
ParcelPanel Order Tracking App
If you run a Shopify or WooCommerce store, the ParcelPanel Order Tracking app is all you need to centralize your shipment tracking experience and reduce WISMO inquiries. This app was launched in 2019 and has over 1,200 reviews with a rating of 5 stars. It offers a 7-day free trial.
After installation, the ParcelPanel Order Tracking App will automatically create a branded order tracking page and synchronize the order data for orders in the past 30 days for free. The tracking page URL can be placed in your shop's navigation menu for easy access, and customers can learn about the progress of their package after they enter the tracking number on the tracking page.
Merchants can also access organized shipment data from the backend, such as order numbers, tracking numbers, courier names, transit times, last checkpoints, order dates, etc.
This app can send shipping notifications on your behalf to keep your customers up-to-date on the latest shipment status. Moreover, you can recommend products to bring back customers to your store and encourage them to repurchase.
JS Express assigns a tracking number to every registered package to provide real-time shipment updates to customers. Usually, the online retailer sends the JS tracking number to the customer via a shipping confirmation email.
The JS Express tracking number is a unique package identifier consisting of 17 alphanumeric characters. The tracking number starts with three capitalized letters, "JSE," followed by two random capitalized letters, 10 numerical digits, and ends with a pair of capitalized letters, "YQ."
More precisely, JSE + 2 capital letters + 10 digits + YQ
The following are some JS Express tracking number examples:
For any queries, contact JS Express customer service at your earliest convenience. The contact information is listed below:
JS Express Contact Number:
Email Address: [email protected] / [email protected]
FAX：0512-65431816
Enterprise QQ：4000353518
WeChat Official Account: js-express
Official Weibo：jsexpress
JS International Joint Venture Network US Headquarters
Address: 2879 Corporate Place Suite F87 Monterey Park, CA91754
Hotline number: 323-262-3547
Phone Number: 18575552220 15622222213
QQ Number: 2880330244 2880697148
