Whistl is the UK's leading logistics provider, offering high-quality delivery management services and end-to-end eCommerce logistics solutions. The delivery company, founded in 2011, provides high-quality, efficient and competitively-priced services.
These services include contact solutions, cross-border solutions, doordrop media, product sampling, fulfilment solutions, parcels, and mail services.
Over the years, the Whistl Group has achieved several milestones in their endeavours to provide exceptional delivery services. Some of their achievements include:
One notable aspect of Whistl's operations in serving businesses, retailers and brands is the company's collaboration with key players in the industry. Whistl leverages its expertise to provide tailored and reliable delivery solutions across diverse industries, from health care and the public sector to entertainment and leisure.
The Whistl Group has also established partnerships with Royal Mail, DPD, EVRI and Yodel, depending on the delivery speed, shipment route and size. Whistl has also acquired ParcelHub, which was a strategic move to make volume discounts available to more online retailers.
Nevertheless, the Whistl company also faces competition from UK Mail Ltd, FedEx, Elite Logistics, DHL, UPS, and Post AG.
Whistl clients can access local shipping services, including standard deliveries for large parcels and next-day delivery for small to medium-sized parcels.
Whistl provides various comprehensive postal and delivery services tailored to businesses', retailers', and brands' needs for shipping across the European and global union zones. Delivery days for international shipping services vary depending on the destination.
The key features of Whistl shipping services include the following:
Whether you need a next-day, 2-day, or 3-day delivery service, Whistl Courier ensures full control and complete visibility over your package in transit. The tracking services come with delivery notifications, ETA, proof of delivery, proactive tracking support, and fully-tracked and part-tracked solutions. You can also have time-definite option services, managed parcel returns and enhanced consignment management solutions with tracking capabilities.
For Whistl's local delivery, the shipments are tracked from receipt through to delivery. On the other hand, tracking for Whistl international packages is from Monday to Friday because of the varying operation plans for different international carriers and last-mile delivery agents.
To check the progress of items in transit, customers may need to access Whistl's Web Despatch Portal or Track My Item Portal and search with their specified consignment number. It is also possible for Whistl's clients to access further information about their items by linking with the company's customer service through their live web chat service.
Whistl provides various ways you can use to track your shipments. Here are 2 of the key Whistl tracking procedures whether you sent your items to local or international destinations.
ParcelPanel is a leading third-party platform that integrates over 1100 worldwide carriers, offering an upgraded tracking experience. The ParcelPanel app, rated 5 out of 5 stars based on thousands of reviews, having served 45,200+ happy customers, is among the best Shopify order tracking apps.
With ParcelPanel, you can track your Whistl packages in 2 ways. You can track the Whistl items with the Whistl tracking tool on ParcelPanel's official website or integrate the ParcelPanel app to offer self-serve order tracking and send your customers automated shipping notifications. Let's check out these two approaches step by step:
As for international deliveries, you can also share the resultant Whistl Group tracking information or translate it into various languages depending on your customer's mother tongue, ensuring the utmost tracking efficiency.
ParcelPanel's order tracking app offers more sophisticated tracking features to elevate your customers' post-purchase experience.
Firstly, the app creates an automated branded tracking page for any e-commerce store integrated. In this case, your customers will then use their Whistl tracking numbers to monitor their Whistl packages on your e-commerce store's branded tracking page.
ParcelPanel also lets you create customised shipping notifications (emails) that any customer buying from your store can receive to guide them on how to check back with the store for tracking updates and reduce WISMO tickets.
Additionally, merchants can enable AI-powered product recommendations, which will help turn buyers into repeat customers, boosting your sales and customer lifetime value.
To enjoy tracking with the ParcelPanel order tracking app, install it from the Shopify App Store and follow the onboarding instructions.
Whistl offers various ways to reach out to their customer service, including:
For media enquiries:
You may also visit any of Whistl offices listed below, including Whistl head office:
| Whistl Office | Address | Telephone |
|---|---|---|
| Head Office | Network House Third Avenue, Marlow Buckinghamshire SL7 1EY | 01628 891 644 |
| Bedford | G Park Bedford, Eastcotts Park Wallis Way Bedford MK42 0PE | |
| Belfast | Unit 2, 11 Enterprise Way, Hightown Industrial Estate Newtownabbey, Co Antrim BT36 4EW | |
| Bedford | G Park Bedford, Eastcotts Park Wallis Way Bedford MK42 0PE | |
| Bolton | Logistics North Uni A6A, Lea Field Way Bolton BL5 1ED | |
| Bristol | Unit 9, Britannia Road Patchway Industrial Estate Bristol BS34 5TA | |
| Gateshead | Follingsby Avenue Follingsby park Gateshead NE10 8HQ | |
| Glasgow | 2 Tannochside Drive Tannochside Park Uddingston G71 5PD | |
| Lutterworth | MPS3, Typhoon Way Magna Park South Lutterworth LE17 4XY | |
| Rushden | Belkin House, Shipton Way Express Business Park, Rushden Northamptonshire NN10 6GL | |
| Wrangaton | Unit 4, Wrangaton Business Park, South Brent TQ10 9GQ |
