Whistl Tracking

Whistl is a leading logistics company for e-commerce businesses in the UK. ParcelPanel is a multi-carrier tracking solution that supports real-time Whistl tracking, allowing you to offer full shipment visibility and encourage repeat business.
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Whistl branded tracking experience for Shopify merchants
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About Whistl

Whistl is the UK's leading logistics provider, offering high-quality delivery management services and end-to-end eCommerce logistics solutions. The delivery company, founded in 2011, provides high-quality, efficient and competitively-priced services.

These services include contact solutions, cross-border solutions, doordrop media, product sampling, fulfilment solutions, parcels, and mail services.

Over the years, the Whistl Group has achieved several milestones in their endeavours to provide exceptional delivery services. Some of their achievements include:

  • Handling a remarkable 4.6 billion parcels.
  • Successfully establishing national networks in 23 locations and expanding its service reach.
  • Whistl earned recognition among the top 100 privately owned companies.
  • Whistl Group's adherence to the ISO's key practices and operation standards reinforces the company's ability to provide quality and reliable services in compliance with the logistics industry's standards.

One notable aspect of Whistl's operations in serving businesses, retailers and brands is the company's collaboration with key players in the industry. Whistl leverages its expertise to provide tailored and reliable delivery solutions across diverse industries, from health care and the public sector to entertainment and leisure.

The Whistl Group has also established partnerships with Royal Mail, DPD, EVRI and Yodel, depending on the delivery speed, shipment route and size. Whistl has also acquired ParcelHub, which was a strategic move to make volume discounts available to more online retailers.

Nevertheless, the Whistl company also faces competition from UK Mail Ltd, FedEx, Elite Logistics, DHL, UPS, and Post AG.

Whistl Tracking

Whistl UK Shipping Service

Whistl clients can access local shipping services, including standard deliveries for large parcels and next-day delivery for small to medium-sized parcels.

Whistl International Shipping Service

Whistl provides various comprehensive postal and delivery services tailored to businesses', retailers', and brands' needs for shipping across the European and global union zones. Delivery days for international shipping services vary depending on the destination.

The key features of Whistl shipping services include the following:

  • Business parcel deliveries for all businesses' shipping needs with guaranteed rapid and reliable delivery services.
  • High volume daily shipping and parcel management: The service involves coordinating multiple shipments for seamless and successful deliveries. With Whistl's management service, you can easily handle shipping for all your parcels with one point of contact, one collection, and one invoice.
  • The courier company also offers Whistl parcel tracking services whether you choose a B2C or a B2B delivery service for local or international destinations.

Whistl UK Tracking vs Whistl International Tracking

Whether you need a next-day, 2-day, or 3-day delivery service, Whistl Courier ensures full control and complete visibility over your package in transit. The tracking services come with delivery notifications, ETA, proof of delivery, proactive tracking support, and fully-tracked and part-tracked solutions. You can also have time-definite option services, managed parcel returns and enhanced consignment management solutions with tracking capabilities.

For Whistl's local delivery, the shipments are tracked from receipt through to delivery. On the other hand, tracking for Whistl international packages is from Monday to Friday because of the varying operation plans for different international carriers and last-mile delivery agents.

To check the progress of items in transit, customers may need to access Whistl's Web Despatch Portal or Track My Item Portal and search with their specified consignment number. It is also possible for Whistl's clients to access further information about their items by linking with the company's customer service through their live web chat service.

How to Track a Whistl Parcel?

Whistl provides various ways you can use to track your shipments. Here are 2 of the key Whistl tracking procedures whether you sent your items to local or international destinations.

By Using Whistl Tracking Portal

  • Visit Whistl's tracking portal through the "Track my Item" at the bottom of the Whistl official website.


  • Enter your Whistl reference number or consignment number in the provided field
  • Click on the "Track This Parcel" button
  • After initiating the Whistl Group tracking process, you will receive the complete tracking information from parcel collection to final delivery.


By Using ParcelPanel

ParcelPanel is a leading third-party platform that integrates over 1100 worldwide carriers, offering an upgraded tracking experience. The ParcelPanel app, rated 5 out of 5 stars based on thousands of reviews, having served 45,200+ happy customers, is among the best Shopify order tracking apps.

With ParcelPanel, you can track your Whistl packages in 2 ways. You can track the Whistl items with the Whistl tracking tool on ParcelPanel's official website or integrate the ParcelPanel app to offer self-serve order tracking and send your customers automated shipping notifications. Let's check out these two approaches step by step:

ParcelPanel Website

  • Visit ParcelPanel's official website.
  • Go to the "Carriers" page by clicking the corresponding button in the top menu bar.
  • Scroll to the bottom, enter "Whistl", and click on the "Search" button.
  • Select the result from the search to be redirected to the "Whistl Tracking" page.


  • On the dedicated Whistl tracking page, enter your Whistl tracking number. ParcelPanel's Whistl tracking page allows you to track up to 30 packages simultaneously.
  • Hit the "Track" button to start the search, and you'll get all the available Whistl tracking information immediately.

As for international deliveries, you can also share the resultant Whistl Group tracking information or translate it into various languages depending on your customer's mother tongue, ensuring the utmost tracking efficiency.

ParcelPanel Order Tracking App

ParcelPanel's order tracking app offers more sophisticated tracking features to elevate your customers' post-purchase experience.


Firstly, the app creates an automated branded tracking page for any e-commerce store integrated. In this case, your customers will then use their Whistl tracking numbers to monitor their Whistl packages on your e-commerce store's branded tracking page.

ParcelPanel also lets you create customised shipping notifications (emails) that any customer buying from your store can receive to guide them on how to check back with the store for tracking updates and reduce WISMO tickets.

Additionally, merchants can enable AI-powered product recommendations, which will help turn buyers into repeat customers, boosting your sales and customer lifetime value.

To enjoy tracking with the ParcelPanel order tracking app, install it from the Shopify App Store and follow the onboarding instructions.

Whistl Customer Service

Whistl offers various ways to reach out to their customer service, including:

Customer Support Hotline

  • To open a Whistl account, contact 01628 702 965
  • For tracking issues, contact 01628 702 979
  • For general enquiries, contact 01628 891 644 between 08:30 - 17:30

For media enquiries:

  • Send emails to Owl Marketing Solutions at [email protected]
  • Connect and talk to Simon Wright via LinkedIn

You may also visit any of Whistl offices listed below, including Whistl head office:

Whistl OfficeAddressTelephone
Head Office Network House
Third Avenue, Marlow
01628 891 644
BedfordG Park Bedford, Eastcotts Park
Wallis Way
MK42 0PE
BelfastUnit 2, 11 Enterprise Way,
Hightown Industrial Estate
Newtownabbey, Co Antrim
BT36 4EW
BedfordG Park Bedford, Eastcotts Park
Wallis Way
MK42 0PE
BoltonLogistics North
Uni A6A, Lea Field Way
BristolUnit 9, Britannia Road
Patchway Industrial Estate
BS34 5TA
GatesheadFollingsby Avenue
Follingsby park
NE10 8HQ
Glasgow2 Tannochside Drive
Tannochside Park
G71 5PD
LutterworthMPS3, Typhoon Way
Magna Park South
LE17 4XY
RushdenBelkin House, Shipton Way
Express Business Park, Rushden
NN10 6GL
WrangatonUnit 4, Wrangaton Business Park,
South Brent
TQ10 9GQ


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