Customers nowadays are more demanding, they expect free shipping, speedy delivery, live chat support, and full refunds. Apart from the above, customers also want to access the real-time locations of their packages. Order tracking apps help make this possible as they allow you to track orders and update your customers on their delivery status. As the competition intensifies, e-commerce businesses get more involuted, and all these become premises of successful brands.
We've compiled a list of the best Shopify order tracking apps to assist in creating a dedicated order tracking page and improving post-purchase experiences.
Here're the 10 best Shopify order tracking apps that will be covered in this article.
The customer experience includes a variety of factors, such as shipping costs, delivery times, order tracking, how quickly consumers are assisted while their orders are being shipped, and more.If new customers are impressed by your delivery services, they will likely order again.
Here are the 10 best order tracking apps that you can use in your Shopify store to achieve this purpose.
App rating: 5 out of 5
Pricing: Paid plans start at $9/month and go up to $399/month; a free plan is available.
ParcelPanel is the best Shopify order tracking app that you should use. It offers a thorough overview of shipment statuses, which can help you identify any unusual incidences during delivery. As a result, you may solve the problem before it leads to losses for you and your client.
ParcelPanel Order Tracking App has seamless integration with over 1,000 carriers for real-time tracking information updates. It also allows you to easily build a branded tracking page that fits your branding, display the estimated delivery date based on destinations, set up event-triggered email alerts that promise high engagement, and upsell with AI-powered product recommendations.
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ParcelPanel has built integrations with a variety of third-party Shopify apps for great convenience, including Loox, Klaviyo, Omnisend, Judge.me, PageFly, and Gorgias. It is also a great choice for Shopify Advanced and Plus merchants since it seamlessly integrates with Shopify Flow.
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Although the standard quota of the free plan is 20 here, if you contact customer support, it can be raised to 50.
App rating: 4.7 out of 5
Pricing: There is a free plan for Aftership Order Tracking. Paid plans start from $11/month to $239/month.
AfterShip's Shopify order tracking app is among the best package tracking apps, with over 3,000 5-star ratings attesting to its effectiveness. AfterShip makes it simple for Shopify merchants to follow all orders. It continuously updates you and your customers on the status of the shipments, from info received to delivered.
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App rating: 4.8 out of 5
Pricing: With the free plan, you can track up to 200 shipments. The pricing of paid plans varies from $9 to $48 per month, while to shipment quota ranges from 200 to 2,000.
17Track is another top Shopify order tracking app that allows merchants to set up a branded tracking page for order lookups. Its order tracking system covers most of the world's carriers and provides accurate auto-detection.
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App rating: 4.8 out of 5
Price: Paid plans starting from $9/month to $299/month, free plan available.
All Shopify merchants can benefit from using TrackingMore, one of the best Shopify order tracking apps. It was built to save time and effort while keeping your customers returning for order lookups and repeat business. It supports over 1,000 couriers worldwide and the auto carrier detection works accurately. It also provides an advanced summary of all your shipping updates every day based on the specific time that you expect to receive them.
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App rating: 4.9 out of 5
Price: Free
Track123 is among the best free Shopify order tracking apps. It offers 3 templates for you to build your branded tracking page. It is compatible with Online Store 1.0 and 2.0 themes. After you install the app, you'll get fewer inquiries from individual customers asking where their shipment is. This is because consumers can get the most current tracking updates from 1,500+ carriers with Track123. Apart from this, it can be connected with various third-party review apps including Judge.me, Loox, Fera, Ali Reviews, etc. to collect customer reviews for you.
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App rating: 5 out of 5
Pricing: There is a free plan. Paid plans start from $29/month and come with a 10-day free trial. Notably, Rush's enterprise plan is intended for large enterprises.
With Rush, you can easily offer order tracking updates from 1,300+ carriers worldwide and encourage one-time customers to buy from you. This is because Rush can effectively engage your customers through shipping notifications which will direct them to your branded tracking page and offer tempting discounts for upselling and cross-selling.
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App rating: 5 out of 5
Price: Flat-rate pricing, $8.99/month, 30-day free trial.
DropTracking is a simple Shopify order tracking app for displaying the automatically calculated estimated delivery time. Although the app doesn't integrate with carriers and doesn't provide the latest tracking updates, it can clearly communicate the estimated delivery time with the customizable order search page to reduce customers' anxiety and help businesses avoid loss.
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App rating: 4.8 out of 5
Price: $9.99 ~ $99 per month and a 7-day free trial for paid plans, free plan available.
Tracktor is another tool that will help you follow your order's fulfillment progress. This software provides you with precise updates for your store orders. Globally, Tracktor supports more than 1,500 carriers. When your clients know where their order is, their worries can be eased, so they are less likely to inquire "Where is my order?”
The app integrates with your Shopify shop to generate an order tracking page that matches the tone of your brand.
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App rating: 4.9 out of 5
Price: Paid plans cost $9.99 ~ $99.99/month. A free plan is available.
Omega - Order Tracking assists you in responding to clients' inquiries about "Where is my order?" with automated tracking updates from over 400 couriers.
Omega - Order Tracking is a robust and dependable Shopify app that provides full functionality for tracking orders. With its advanced features, your customers can receive automated on-brand emails that update them on their package statuses and rate the shipping service so that businesses can identify key areas in the post-purchase journey that need to be improved.
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App rating: 4.8 out of 5
Price: 7-day free trial for paid plans priced $9.99 ~ $119.99 per month, free plan available.
Trackeroo enables Shopify businesses to build a functional order tracking page. The free plan supports 50 monthly shipments in total, which is the same as ParcelPanel and AfterShip.
You may build and personalize an outstanding tracking experience with Trackeroo. Its order tracking page is made to appear and feel like an integral part of your website.
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Choosing the best Shopify order tracking apps might be a daunting task since each has advantages and disadvantages. With our reviews, you make find it easier to choose an order tracking solution for your Shopify business.
It's evident that not all package tracking apps are created equal. In general, Parcel Panel is the best overall Shopify order tracking app, because of its comprehensive features and low pricing. To stand out in the competition, you'd better mind your choice of order tracking apps to avoid falling short of others in the post-purchase experience.
