4PX (i.e., 遞四方 in Traditional Chinese, 递四方 in Simplified Chinese) is the abbreviation of the 4PX Worldwide Express Co., ltd., a privately-owned international logistics company founded in 2004 with headquarters in Shenzhen, China. The company is dedicated to cross-border logistics, and its growth is powered by cutting-edge technology and big data. It has over 100 branches and more than 7,000 employees around the world. According to the 4PX official statistics, to date, the company has served over 1 million e-commerce merchants and over 200 million end customers worldwide. It also partners with Amazon, eBay, Shopify, AliExpress, DHgate, PayPal, Payoneer and many other renowned enterprises.
At present, 4PX offers 20 shipping services in 3 major categories, and it operates over 50 overseas warehouses that cover a total of 1 million square meters. 4PX's overseas warehouses are strategically located in 18 countries out of China, including the United States, Canada, United Kingdom, Australia, Japan, Germany, Spain, the Czech Republic, etc. Coupled with its full-fledged logistics network in China, 4PX ensures transit time and service quality, helping Chinese brands gain an edge in the global competition.
4PX aims to deliver everywhere in the world by building an extensive network and providing a variety of shipping services at affordable prices. The orange symbol in the 4PX logo illustrates two sea swallows flying against the wind across borders with no fear of the waves and gusts of winds, which is the embodiment of the 4PX corporate culture.
You'll need to understand its shipping services to delve into 4PX tracking. What is 4PX shipping? 4PX has its own freight services and branded shipping service (Post Link). Meanwhile, it serves as an agent for a wide range of couriers and postal services, such as DHL, FedEx, UPS, TNT, Aramex, Hongkong Post, Signpost, China Post and Royal Mail. Choose 4PX shipping, and you can get better shipping rates while having one just point of contact.
Except for ordinary mail and certain postal services, 4PX allows you to track packages, registered mail, express deliveries, sea freight, air freight, and dropshipping orders. Now, let's look at 4PX tracking by shipping service:
4PX works closely with the DHL Hong Kong agent and FedEx Hong Kong (FedEx International Priority and FedEx International Economy are available) to ship valuable and time-sensitive items to over 220 countries and territories in the world at reduced shipping rates. Through 4PX, you can also access express services provided by UPS, TNT and Aramex at better prices. Depending on the express shipping service you choose, the official website of the shipping carrier or use the 4PX order tracking tool to keep track of your package. Notably, if you use the shipping carrier's website, the tracking number you enter must not be the one that starts with 4PX.
|Service||DHL||FedEx International Priority||FedEx International Economy|
|Shipping Time||3 ~ 6 days||2 ~ 4 working days||4 ~ 6 working days|
|Tracking||DHL Tracking or 4PX Tracking||FedEx Hong Kong Tracking or 4PX Tracking||FedEx Hong Kong Tracking or 4PX Tracking|
4PX Post Link is a flexible shipping method popular among Chinese cross-border sellers, including online retailers and dropshipping suppliers who need to ship small packages from China directly. The shipping time varies depending on the distance and the service you've chosen.
It's worth noticing that only registered mail is eligible for tracking from pickup to door on 4PX or third-party tracking websites like ParcelPanel.
|Service||4PX Post Link|
|Weight Limit||No more than 3kg|
|Dimension Limit||Each side no longer than 60cm|
|Destination Country||Europe: 23 countries, including the United Kingdom, France, Germany, Italy, and Spain|
America: United States, Canada, Brazil
Oceania: Australia, New Zealand
Asia: China, Vietnam, Thailand, Singapore
|Shipping Time||Standard: 3 ~ 10 working days|
Pan-European Ordinary Mail: 7 ~ 10 days (to countries such as Netherlands, Poland, Austria, Belgium, and Portugal)
Economy: 15 ~ 28 working days
|Tracking||Ordinary Mail: No|
Registered Mail: Yes
By integrating global logistics resources, 4PX Worldwide Special Line shipments are sorted in China and transported by direct flight. What's more, customs clearance and last-mile deliveries are handled by 4PX. 4PX Worldwide Special Line is a flexible shipping method for sending heavy, high-value and time-sensitive items to various countries. By choosing the shipping service, both you and your customers can enjoy full visibility of the 4PX packages.
4PX Worldwide Special Line
|Weight Limit||No more than 30kg|
|Volume Limit||Up to 0.23 cubic meter|
|Dimension Limit||Each side no longer than 150cm|
|Destination Country||Europe: United Kingdom|
Asia: China, Japan, India, Singapore, Malaysia, etc.
Middle East: Saudi Arabia, Israel, United Arab Emirates, Kuwait
|Shipping Time||United Kingdom: 3 ~ 5 business days|
Others: 3 ~ 10 working days
If you need 4PX global fulfillment services, you can benefit from 4PX freight sea and air transportation to ship your cargo to a 4PX overseas warehouse from Hong Kong, Shenzhen, Guangzhou, and Shanghai in China. Air freight transportation is available every day, while the availability of container ships depends. 4PX shipping tracking is available throughout the shipment's journey, from 4PX collecting the cargo to individual items delivered to customers' doorsteps by SF Express, DDU, EMS and 4PX's partners.
4PX Air Freight
4PX Sea Freight
|Origin||Shenzhen, Guangzhou, Shanghai, Hong Kong||Shenzhen, Shanghai, Ningbo, Tianjin, Qingdao, Hong Kong|
|Destination||4PX UK, DE, ES, CZ, US-W, US-E, AU, CA, or JP warehouse||4PX UK, DE, ES, CZ, US-W, US-E, AU, CA, or JP warehouse|
|Departure||Every day||Once a week (to PX warehouse in Spain, US East, Canada, and Japan);|
twice a week (to the 4PX UK, DE, CZ, US-W, AU warehouses)
|Shipping Time||4 ~ 6 working days||13 ~ 49 working days|
If you don't need 4PX overseas warehousing services, you may choose a 4PX freight to port/door service. 4PX fulfillment services are popular among Amazon and Walmart merchants, as well as merchants who use 3PL services. In this case, 4PX tracking ends when the cargo is successfully transported to a warehouse.
You can access tracking information by using the 4PX Global Order Tracking tool. It supports tracking up to 50 packages at a single time. The tracking system is available in Chinese, English, Germany, Japanese, French, Spanish, and Portuguese for 4PX tracking number lookup, catering to a wide range of customers worldwide.
Just enter a 4PX tracking number, e.g. 4PX3000551543268CN, and hit the "Track" button. Then, you'll get detailed tracking information, including the actual tracking number (next to your 4PX tracking number), origin country, destination country, delivery status, in-transit time, and so on. You can copy the tracking details and share them with your customer, which is quite convenient.
However, the tool needs to be improved. If you choose a different language, only the user guide will be translated and displayed, not the tracking details.
4PX is mainly for shipping goods from China. To register a 4PX account, your business must base in China to be eligible for their services. If you've already sent packages by using 4PX, log in to your 4PX account, and you can view a list of your 4PX shipments. In this list, you can find the 4PX tracking number you need, as well as the real-time status of your 4PX shipments.
In comparison, ParcelPanel is a better option if you need to get translated tracking details for multiple 4PX packages and export them to an Excel file. ParcelPanel's official website can also meet your customers' tracking needs. By integrating with 4PX tracking API, we have built a dedicated 4PX tracking tool which can be used to track all 4PX shipments. Just enter the tracking number, and you'll be able to access the real-time 4PX package status.
If you are running a Shopify/Woocommerce store and want to centralize package tracking, the ParcelPanel Order Tracking app is a perfect choice. With over 1,090 carrier integrations (including 4PX), our app can pull tracking information in real time and update your customers on the latest shipment status via email. Our app automatically creates a branded order tracking page for you to deal with "Where is my order" inquiries. You can also take advantage of our AI-powered Product Recommendations feature to effectively encourage repeat business and boost customer lifetime value.
The latest 4PX tracking number typically consists of 18 alphanumeric characters that start with 4PX and end with CN. You can use 4PX global order tracking tool or third-party websites like ParcelPanel that recognize the 4PX tracking number format and support 4PX tracking number lookup.
In fact, if your package is not handled by 4PX but couriers such as DHL, FedEx, China Post, etc., you'll get an additional tracking number with which you can access the real-time tracking information on the official website of the actual courier.
4PX tracking number example:
4PX Tracking Status
|Parcel information received||4PX has received the information about your parcel, and it is now ready for pickup.|
|Label generated||The shipping label of the parcel is created after the parcel arrives at a 4PX warehouse or sorting center.|
|Dispatched||The 4PX parcel has been shipped.|
|In transit to the airport||The 4PX parcel is on its way to the airport of the origin country.|
|Flight||The 4PX parcel is transported by air.|
|Received by destination customs||The 4PX parcel has arrived at the destination customs.|
|Released by customs||Your 4PX parcel has passed the customs clearance process.|
|Received by last-mile provider||Your 4PX parcel is being taken care of by the last-mile courier in partnership with 4PX.|
|Transit to the destination office||The 4PX parcel is being transported to the local distribution center of the destination.|
|Delivery attempt||The last-mile courier was trying to deliver your 4PX parcel, but the delivery failed in the end.|
|In distribution with postman||The deliveryman of the last-mile courier is going to deliver your 4PX parcel.|
|Delivered||Your 4PX parcel has been received by the intended recipient.|
4PX shipping time depends on the shipping service that you've chosen. It may also be affected by the service capacity and availability.
|DHL||220+ countries and territories||3 ~ 6 days|
|FedEx International Priority||220+ countries and territories||2 ~ 4 working days|
|FedEx International Economy||220+ countries and territories||4 ~ 6 working days|
|4PX Post Link||Europe: United Kingdom|
Asia: China, Japan, India, Singapore, Malaysia, etc.
Middle East: Saudi Arabia, Israel, United Arab Emirates, Kuwait
|United Kingdom: 3 ~ 5 working days|
Others: 3 ~ 10 working days
|4PX Air Freight||4PX UK, DE, ES, CZ, US-W, US-E, AU, CA, or JP warehouse||4 ~ 6 working days|
|4PX Sea Freight||4PX UK, DE, ES, CZ, US-W, US-E, AU, CA, or JP warehouse||13 ~ 49 working days|
Generally, 4PX partners with last-mile couriers, including USPS, FedEx, UPS, DHL, Royal Mail, China Post, SF Express, Hongkong Post, SingPost, to deliver packages. USPS, FedEx, and UPS are common last-mile couriers for 4PX packages in the United States, whereas 4PX package deliveries in the US depend on the shipping method the sender chooses.
If you have got a 4PX tracking number, you may find out what courier is handling your package delivery exactly by looking at the tracking details.
Here is a comparison table about 4PX shipping services and DHL Hong Kong. As you can see, DHL offers faster shipping and it can deliver to more countries in the world, nevertheless, the shipping cost is much higher.
|Shipping Service||4PX Global Direct Line||4PX PostLink||DHL Hong Kong|
|Average Shipping Time||2 - 7 days||5 - 8 days||1 - 5 days|
|Shipping Fee||Starting from 30 CNY||Starting from 20 CNY||Starting from 50 CNY|
|Dimension Limit||Max. length≤ 150cm||Package: L+W+H≤90 cm, max. length ≤60cm||Max. length≤ 300cm|
|Letter: 500g, with a size smaller than 35 x 25 x (1.8 ~ 2.3) cm|
|Air Mail: L+W+H≤ 300cm, max. length≤175cm (to Europe); max. length ≤100cm (to Australia)|
|Weight Limit||Under 30kg||Ordinary & Registered: ≤3kg for packages delivered to the US, UK, Australia, ≤2kg to other European countries||Express: Up to 70kg|
|Air Mail: ≤30kg for delivering to the UK and other European countries, ≤22kg for packages destined to Australia||Parcel: Up to 20kg|
|Destination Countries||190+||Ordinary & Registered: US, UK, Australia and 31 European countries||220+|
|Air Mail: 25 European countries and Australia|
|Cut-off Time||/||3:00 pm every day||/|
|Dispatch Time||/||05:00 pm (excluding Saturday)||/|
|Insurance fee||0.8% of the declared product value||Flat-rate pricing (PostLink Ordinary: 8 CNY; PostLink Registered: 5 CNY) or 0.6% of insurance premium||Starting from 30 CNY; 0.8% of declared product value (＞100 USD), deductible excess 100 USD|
Actually, 4PX is popular among Chinese cross-border e-commerce businesses because of its competitive pricing and relatively fast shipping. So far, 4PX can only ship from China. Therefore, you can consider working with 4PX if you have products that need to be shipped from China to other countries at lower costs.
When you're notified "tendered for delivery" by 4PX Express, don't fuss about it. The status is very common for 4PX packages because the company is headquartered in China, and it relies on its partners for international deliveries, such as USPS, FedEx, DHL, Royal Mail, SingPost, and so on. More specifically, 4PX mainly works with USPS and FedEx to deliver packages in the United States. If you see the "tendered for delivery" status, it means that 4PX has transferred the package delivery responsibility to USPS/FedEx, and the last-mile delivery is about to take place.
If you are an end customer who has already placed orders from marketplaces, such as Amazon, eBay, Wish, AliExpress, DHgate, etc., and find the tracking information shows "shipped with 4PX," it means that China's best cross-border e-commerce logistics company is handling the delivery of your order. Typically, from the tracking details, you can find the order is shipped from China.
In case of 4PX express tracking not updating, above all, you should be aware that international package delivery takes longer. You may refer to the shipping timetable above to get the estimated shipping time.
Based on the delivery progress of your 4PX package, you'll be able to know the possible causes:
If the "4PX tracking not updating" problem persists for 3 ~ 4 days, please contact 4PX customer service for further assistance.
4PX customer service number is (+86) 755-28255046. You may call from 9:00 to 12:00 in the morning on weekdays and 1:30 to 6:30 p.m. if you need to contact 4PX immediately. For less-than-urgent inquiries, consider sending an email to the 4PX customer service team at [email protected].
Please note that Chinese logistics providers have their own holiday schedules. If you need 4PX to handle your packages and cargo, keep tabs on the 4PX holiday schedules and prepare in advance.